University Registrar

American University of Sharjah is seeking to fill the position of University Registrar, a key administrative leader responsible for overseeing the maintenance and integrity of all academic records along with associated student services. This role involves managing the Registrar's Office, ensuring compliance with academic policies, high quality customer service and leveraging technological solutions to enhance the efficiency and accuracy of academic record-keeping and registration processes. As a result, the University Registrar plays a critical role in supporting the institution’s mission. The University Registrar reports to the Vice Chancellor for Academic Affairs and Provost.

     Job Responsibilities    

1. Leadership and Management:

• Lead and manage the Registrar's Office, including budgeting, hiring, training and supervising staff.
• Develop and implement policies and procedures that ensure the accuracy and security of student records.
• Collaborate with academic departments to support curriculum management, scheduling, catalog development, accreditation and preparation of the academic calendar.
• Identify strategic priorities and initiatives for the office, in line with the university's strategic plan.

2. Student Services:

• Provide exceptional service to students regarding registration, records, transcripts and graduation requirements.
• Address and resolve student concerns related to academic records and registration.
• Certify all student documents related to degree completion and awarding the degree.
• Oversee the Honors Convocation and Commencements.

3. Collaboration and Communication:

• Work closely with academic and administrative departments to support institutional goals and initiatives.
• Communicate effectively with students, faculty, staff and external partners.
• Serve on committees and task forces as required.

4. Technological Solutions:

• Collaborate with the Information Technology Department for effective operation and use of student information systems (SIS) and other related technologies.
• Evaluate and recommend technological solutions to improve registration processes, data management and reporting.
• Ensure the effective use of electronic systems for course scheduling, grading and transcript services.
• Stay current with emerging technologies and best practices in higher education administration.

5. Compliance and Reporting:
   • Ensure compliance with local and international regulations regarding student records and privacy.
   • Support in the preparation of required institutional and external reports.
   • Develop and maintain data integrity standards and conduct regular audits to ensure compliance.
   • Comply and stay current with best practices for Registrar’s Offices as defined by AACRAO, American Association of Collegiate Registrars and Admission Officers.

Qualifications and Skills Required    

• Master’s degree in higher education administration, education, information systems or a related field.
• Minimum five years as a university registrar or as an associate registrar. Other relevant leadership experiences related to registrar’s office operation will be considered.
• Have international experience in a registrar’s office on a managerial role.
• Be able to serve the entire community, both inside and outside the university and can deliver services with accuracy, speed and accessibility of service.
• Can support the university’s goals and mission along with the policies and procedures that govern the collecting, recording and releasing of an individual student’s academic history, with attention to information delivery and privacy.
• Familiarity/experience with the latest applications and technological tools/software related to course scheduling software and reporting and analytics.

How to Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.