Residential Hall Coordinator-Female | Student Residential Life Department / Office of Student Affairs

The Residential Hall Coordinator works with the Complex Manager and the Assistant Residential Hall Coordinator to create a strong community for their complex, ensuring the safety and security of the residents.

Job Responsibilities

Supervision

Oversee a residential block of 250-350 students.

• Supervision and performance evaluation of Assistant Residential Hall Coordinators.
• Supervision of 8-15 Resident Assistant (RAs) and Residential Life Resource Officers (RLRO)

Community & Student Leadership Development

• Support programs to create a strong community in the complex, providing a friendly environment to the residents.
• Work with RAs, Student Engagement and Leadership Department (SELD), Student Athletics and Recreation Department (SARD), and other units on campus to support programs and residential curriculum model.
• Collaborate with faculty and staff that may be working with Living/Learning Communities.
• Manage Hall Council so that students can have leadership opportunities in housing.
• Welcome students and parents with an engaging opening/move-in day ensuring smooth check-in and meet and greet.
• Ensure smooth move in and move out procedures which includes assignments, charges, transfers and cancellation.
• Ensure students understand the rules, regulations, facilities and services to students through direct communication and flyers/posters.
• Refer students when necessary to the proper resource on campus, university health care, student counseling, academic support center, etc.
• Manage roommate problems and other issues that are impacting the residential community.
• Oversee the safety and security of resident students.

Student Conduct and Crisis Management

• Coordinate and serve in an on-call duty rotation each evening from 5 pm – 7 am for a population of 700-800 residential students.
• Manage student conduct issues as noted in the residential policies and student handbook, liaising with the student conduct & resolution department. Document inappropriate behavior.
• Prepare student staff duty and desk schedules each semester.
• Carry out fire drills supervision and other emergency preparation initiatives in coordination with security and emergency management.
• Manage emergency operations according to Student Residential Life Department (SRLD) policies and university policies.

Administrative and Departmental Responsibilities

• Follow-up on hall maintenance, cleaning, and other issues reported to OPD/IT/Facilities.
• Collaborate and coordinate efforts with other residence hall coordinators, complex managers, and senior leadership in SRLD.

• Participate in departmental functions, projects, or committees, including but not limited to community development initiatives, housing operations management, staff selection and training, student discipline process, assessment and leadership development.
• Assist and participate in staff training and educational workshops offered by Residential Life and other campus departments.
• Follow processes for custodian reports and logistics.
• Ensure system data entry for student check-in, checkout, cancellation, transfers, charges and attendance are up-to-date and accurately completed.
• Other duties as assigned to fulfill the mission of SRLD.

Qualifications, skills and experience required

• Bachelor’s degree.
• Experience living on campus while in college preferred or experience in a student leadership position while in college.
• Able to work weekends and evenings, plus on-call responsibilities for a week once or twice a month.
• Able to reside on-campus.
• Able to work with a diverse team of staff and students.
• Excellent administrative and organization skills.
• Excellent communication skills, friendly and approachable manner.
• Microsoft Office skills.
• Ability to multitask and resolve issues.

How to Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.